Enjoy 20% off when you book your stay one month in advance
Enjoy 20% off when you book your stay one month in advance
Galle Face Hotel’s published check-in time is 2:00 p.m. We will make every effort to accommodate guests arriving prior to the check-in time, however please note that the rooms may not be immediately available.
Galle Face Hotel’s published check-out time is 12:00 noon. Please note that late check-out charges will be applied on instances of high occupancy or limited room availability.
Payments to be settled in US Dollars for non-residents of Sri Lanka, Hotel rates quoted in a foreign currency will be converted into LKR as per the Tourist Hotels Association of Sri Lanka’s exchange rate of the day. Please note, The Galle Face Hotel will not be liable for any exchange rate losses/gains due to any transactions/refunds processed, irrespective of customer’s credit/debit card currency.
If you find it necessary to cancel this reservation, the hotel requires an email notification to the Hotel Reservations or Front Office as early as possible, but in any case not later than:
From 1st November to 22nd December – 7 days prior to arrival date
From 23rd December to 5th January – 14 days prior to arrival date
From 6th January to 31st October – 48 hours prior to arrival date
*In the case of no show or breach of the cancellation policy, the credit card will be charged for the entire amount.
Children between the ages of 0-4.99, will be considered FOC (stay and meals), with an allowance of up to 02 children sharing room with legal parents or legal guardians. Children between the ages of 5-11.99, will be charged 50% of the adult meal rate, with an allowance of up to 02 children sharing room with their legal parents or legal guardians. Children above the ages of 12 will be considered as adults.
All meal supplements for kids from 6 to 12 years of age will be 50% of the below / for kids below 5 years it will be free of charge:
Please note that in exceptional circumstances such as devaluation and enhanced government levies all the rates quoted above are liable to adjustment without prior notification.
Billing will be based on the guaranteed number of guests. If the actual number of guests is more, billing is based on the actual guests attending. The guaranteed attendance must be confirmed by the organizer no later than 7 working days before the function date. Final changes to such confirmed guaranteed attendance will only be accepted if informed by the organizer at least 7 days before the function and provided such changes do not exceed 10%-15% people from the original confirmed guaranteed attendance. Number of guests should include support service personnel as well. Payment for the increased number should be made promptly by cash or credit card in order to prepare food and provide seating.
All necessary Chasers, Beers, Soft Drinks, etc. will be supplied by the hotel and charged to you on actual consumption. Kindly note that the liquor, wine and champagne you intend bringing in should reach our Security Office during normal working hours (8.30 a.m. – 5.00 p.m.) on the day of the function.
The contracted venue is given for a period of 5 hours but will be charged for additional hours at the rate of LKR 15,000/- an hour. The dressing room will be reserved on complementary basis for 6 hours prior to the event and standard room rates will be applied if exceeded the number of hours. The bridal suite for overnight stay with Bed & Breakfast will be complimentary from 2.00 p.m. onwards on the day of the wedding (wedding couple only). However, all additional expenses, i.e. Laundry, Room Service, Mini Bar, etc. will be charged to your Room Account and this should be settled on checkout.
If there is any damage to Hotel property following your function or event, you will be held responsible and will be liable to pay damages. Further to this, you will also be liable to pay for any items missing from the halls immediately after your function or event.
The minimum number of guests required at the Grand Ballroom is 250 guests.
The minimum number of guests required at the Jubilee Room is 150 guests.
In the event that there is a necessity of using a drone, we kindly request you/the guest to obtain a clearance from the Ministry of Defense Sri Lanka and submit the approved document to the hotel 48 hours prior to the event.
Functions at the Grand Ballroom , Jubilee Room & Chequerboard shall be over by 11.00 p.m. A morning event should conclude at 3.00 p.m and cannot be continued thereafter.
Music in all venues should be shut down by 11.00 p.m. Maximum 80 decibel noise level will be allowed for music.
In case of cancellation prior to the event, hotel reserves the right to retain payments as follows;
1) Deposits are Non-Refundable and Non-Transferable
2) The Hotel will honor the payment to be transferred for another future event (only one time- subject to availability- conditions apply)
Initial deposit: A non-refundable, non-transferable deposit of LKR 250,000/- is required for the confirmation of the function.
2nd payment: 30% of the total should be completed within 3 months from date of the initial payment
3rd payment: 30% of the total should be completed within 6 months from date of the initial payment
Final payment: The remaining balance payment in full should be made 30 days prior to the date of the event.
Other: A security deposit of LKR100, 000 will also be required, which shall be refunded if no damages are sustained to the hotel property and no outstanding payments are left. Security Deposit will be set off against final bill or refund on cheque basis upon submission of the original receipt only . Under no circumstances fund transfers or direct remittances to bank accounts will be entertained.
All other payments should be settled strictly on a cash basis immediately after the function.
If the payment is made by cheque, this should be in favour of ‘Galle Face Hotel 1994 (Pvt) Ltd’. Any changes to the final checklist and hall arrangements will not be entertained on the day of the function.
If the client fails to make the payment aforesaid by the stipulated time frame, the hotel reserves the right to cancel the reservation and reallocate the venue to others.
The prices are subject to change at the end of December each year and will come into effect if full payment was not made before the ensuing change.
***Note: Menu rates will be valid only till 31st December 2025
All payments are non-refundable & non-transferable
The Hotel is not liable for any loss or damage of goods, equipment and belongings which are not in the Hotel’s inventory.
Galle Face Hotel will not be responsible for loss or damage to personal belongings, valuables, any equipment or merchandise on the premises prior to, during, or after the event. The organizer must arrange appropriate and adequate insurance for public liability and property damage, as well as security to protect its assets, employees, guests and third parties.
Only the following areas are designated for wedding photography. Subject to availability.
Apart from the above-mentioned areas, any wedding photography in other hotel areas is totally prohibited.
All disputes will be settled subjected to the jurisdiction of Colombo Courts as per the laws prevalent in Sri Lanka at the time of signing the contract. All government policies/regulations prevalent during the time of your conference/event will apply.
The Galle face hotel will not be held responsible for any subsequent changes in the government policies, rules and/or regulations which will/may have a bearing on the Terms and Conditions of this agreement.
